Terms and Condition

These Terms and Conditions govern your use of, access to, and purchases from the following Web  site: www.CourtOrderedTitle.com, which is owned and operated by Records Processing LLC (collectively referred to as “SITE”, “Company”, “we”, or “us.”).  References to the user of the Site or purchaser of any service or product shall be by the terms  “user”, “you” or “your.” 

IMPORTANT! By accessing, using, viewing, reading, printing, purchasing, or downloading any  material from the SITE, you agree to be bound by these Terms and Conditions. This Agreement is  intended to be governed by the Electronic Signatures in Global and National Commerce Act (E Sign Act). You may submit a paper copy of this transaction and print this form for your personal  records. You have the right to withdraw your consent to use the E-Sign Act by emailing us. Your  consent to use the E-Sign Act is limited to providing the information on this form. Access to this  electronic record requires a simple browser program such as Internet Explorer or Google Chrome  and a computer. 

These Terms and Conditions are subject to change by the SITE without prior notice, at any time,  in its discretion. Notification of any changes will be posted on this page. You agree to review this  page periodically to be aware of such changes. If these changes are unacceptable to you, you must  exit the SITE. Your continued use of the SITE following the effective date of any such changes  constitutes your full acknowledgement and acceptance of these changes. 

If you do not agree to be bound by these Terms and Conditions, you must exit the SITE  immediately, you may not use or access the SITE, and you may not purchase any goods or services  from the SITE. Please consult these Terms and Conditions regularly and read them carefully before  using the SITE. You affirm that you have read this Agreement and understand, agree and consent  to its Terms and Conditions. 

It is up to the buyer of the report to only use the information provided by Company for lawful  purposes. Please review your local laws, as well as Federal legislation such as the Fair Credit  Reporting Act, Gramm-Leach-Bliley Act, Patriot Act, and other privacy regulations. Since we do  not know your intended usage from your order form, your use of our system is contingent upon  your representation that you understand lawful usage in your area, and agree not to use the data  for any unlawful or prohibited purposes. No information from this site, nor any other written, oral,  or other communication from Company or its officers, agents, representatives or employees is  intended as legal advice. 

I certify that all information provided to Company is true and correct to the best of my knowledge, that I am the legal owner of the vehicle described herein and have acquired the vehicle through legal means. I authorize the Company to research records for this vehicle, and prepare applications, affidavits, and processing fees associated with obtaining a title. Client understands that Company is not affiliated with any State Department of Motor Vehicle departments, does not issue or print titles but may act as an third party administrator of the submitted applications, affidavits, and processing fees associated with obtaining a title. Title documents, applications, and affidavits and/or transferable registration may be issued from a state other than the state of residence, depending upon vehicle origin or processing requirements. Purchaser warrants that the title is being obtained for legal purposes and is not using Company’s processes to avoid sales tax liability, title branding, or ownership claims. Purchaser understands the Company and any other entities associated with the title processing have an “open door” policy with law enforcement and will release information about the title application upon request. Customer is solely responsible for liability for any improper title applications. Purchaser agrees to pay their credit card issuer according to any card agreement for the amount listed herein. All sales are non-refundable. Purchaser authorizes that case information, client information, or order details can be released to third parties (such as prior owners, lienholders, DMV, government agencies, or other interested parties in the vehicle) in the event that a refund is issued, requested or payment disputed. Purchaser agrees to waive rights to confidentiality or privacy provided by any statute, code, ordinance, or other rule in this event. All other terms and conditions at CourtOrderedTitle.com apply.

Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you. if any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of the company under such circumstances for liabilities that otherwise would have been limited shall not exceed one hundred dollars ($100).

Shipping

Purchaser can expect documents to be prepared and sent out by US Mail within 2 business days of order. Delays of mail or delivery are not the responsibility of the Company. Orders for documents sent to third parties such as Prior Owner and Lienholder are considered complete when documents are sent to the third parties. The actions or inaction of such third parties are not the further responsibility of the Company.

Eligible Vehicle

Purchaser is solely responsible for having a vehicle eligible for title or registration. This may include that the vehicle is a “clean title”, not stolen, not subject to liens, is not restricted due to improper importation, is legal for road use, not branded as a salvage vehicle, has claims by third parties. Purchaser is solely responsible for confirming that the method for title and documents selected by Purchaser are applicable to the clients circumstances, including but not limited to state of domicile, backup documentation, DMV operation or acceptance, or other conditions. Company is preparing documents at the sole direction of the Purchaser using the information provided by the Purchaser.

REFUND POLICY

Orders, once placed, are non-refundable. The Company will not provide a refund if the Purchaser is unwilling or unable to pay applicable sales tax or any existing liens associated with obtaining the vehicle title or transferrable registration. The Company will not provide a refund to Purchaser if after ordering services with Company the Purchaser receives the title through any other means. Purchaser agrees to waive any refund if Purchaser cancels this process, fails to act, fails to provide required documentation/information (ie: Bill of Sale, Vehicle Details, VIN photograph.), or fails to pay any amount while Company is otherwise able to process the title request. This Contract may be terminated without refund by the Company for any illegal activity, or requests or for any misrepresentations by the Purchaser.

No Legal Services Provided 

CourtOrderedTitle.com is not an attorney or law firm, but rather a secretarial service, providing forms  and scrivener services as it relates to motor vehicle titles. Using the SITE is not a replacement for hiring  an attorney. If you seek any legal guidance or are in need of answers to questions related to your suit or  advice on matters of law or procedure, we strongly encourage and advise you to seek an attorney  licensed in your appropriate jurisdiction. CourtOrderedTitle.com does not and cannot provide you with 

any legal advice or services in any jurisdiction or with any court. NO ATTORNEY USER RELATIONSHIP CAN BE FORMED with CourtOrderedTitle.com or any of its parent companies,  subsidiaries or affiliates. Your use of this site may waive attorney User privilege should you hire an  attorney to advise you. You agree to cease and desist from all use of our services should you receive or  believe you have received legal advice or services. If you believe you have received legal advice or  services, you must IMMEDIATELY notify us Via US Postal Service Certified Mail at: 5080 Spectrum  Drive, Suite 1000E, Addison, TX 75001. 

Accuracy and Timeliness of Information 

We rely exclusively upon information provided by you to perform our services. For that reason,  it is imperative that you verify and update all such information. User is responsible for and agrees  to provide Company with factual, honest and legitimate documentation and information and agrees  to hold harmless and indemnify the Company, websites, employees, owners, officers, contractors,  and other related parties from any liability, damages, or other types of claims. User is solely  responsible for any and all action taken against User in the event of providing Company with false  or misleading information. 

While we may provide general information and content relating to procedures in various states or  jurisdictions, we are not attorneys, and you agree that you will not rely on this content for the preparation  of any claim or lawsuit. You agree should you have any questions relating to the laws of your state or  province or their respective procedures you will contact an attorney or personally research through a  primary source such as the statutes or codes of you state or province. 

The material on this site is provided for general information only and should not be relied upon or used  as the sole basis for making decisions without consulting primary, more accurate, more complete, or  more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current  and is provided for your reference only. We reserve the right to modify the contents of this site at any  time, but we have no obligation to update any information on our site. You agree that it is your  responsibility to monitor changes to our site. 

Privacy Policy 

Please review our Privacy Policy, which also governs your use and purchase from the SITE, to  fully understand our practices relating to collection and use of private information. We collect  information from you for the purpose of transacting your order only. We do not sell, lease, or give  any of your information to third parties for marketing. Our credit card banking system uses this  information for processing.  

Without limiting the foregoing, Company has the right to fully cooperate with any law enforcement  authorities or court order requesting or directing us to disclose the identity or other information of  anyone posting any materials on or through the SITE or engaging in any unlawful activity through  our website. YOU AGREE TO WAIVE AND HOLD HARMLESS LEGALMATION AND ITS  AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING 

FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR  TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR  LAW ENFORCEMENT AUTHORITIES. 

Electronic Communications 

When you use the SITE or send e-mails to us, you are communicating with us electronically. You  agree that all agreements, notices, disclosures and other communications that we provide to you  electronically satisfy any legal requirement that such communications be in writing. By  communicating with us, you consent to receive communications from us electronically. We will  communicate with you by e-mail or by posting notices on this SITE. You hereby agree that you  have been notified that all communications submitted to the SITE can be accessed by agents,  operators, and other users, regardless if they are the intended recipients of the messages. 

Access to and Interference with SITE 

To access the SITE or some of the resources it has to offer, you may be asked to provide certain  registration details or other information. It is a condition precedent to your use of this SITE that  all information you provide will be correct, current, and complete. If the SITE believes the  information you provide is not correct, current, or complete, the SITE has the right to refuse you  access to the SITE or any of its resources, and to terminate or suspend your access at any time. 

Except where expressly permitted by law, you may not translate, reverse-engineer, decompile,  disassemble or make derivative works from our SITE’s product, services, content or information  (hereinafter, “Materials”). User hereby agrees not to use any automatic device or manual process  to monitor or reproduce the SITE or its materials, and will not use any device, software, computer  code, or virus to interfere or attempt to disrupt or damage the SITE or any communications on it. 

Prohibited Uses 

YOU AGREE AND WARRANT THAT YOU SHALL NOT USE ANY ELEMENT OR  COMPONENT OF THE SERVICES FOR AN ILLEGAL OR PROHIBITED PURPOSE. THE  SERVICE AND/OR DATA PROVIDED ARE NOT PROVIDED FOR ANY PROHIBITED  USE. 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the  site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any  unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local  ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property  rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate  based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to  submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious  code that will or may be used in any way that will affect the functionality or operation of the Service or  of any related website, other websites, or the Internet; (h) to collect or track the personal information of  others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral  purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, 

other websites, or the Internet. We reserve the right to terminate your use of the Service or any related  website for violating any of the prohibited uses. Further, this SITE is strictly for personal and not  business usage. 

Customer authorizes the company and its affiliates permission to research vehicle ownership records for the purposes of verifying information provided by the customer, determining bonding requirements, and evaluating insurance availability.

Terms of Sale 

1. Binding Purchases 

All orders are deemed offers by you to purchase our products. We may accept your offer by issuing  a confirmation letter and/or forwarding the products specified in your order by fax, email or United  States mail. Our acceptance of each such offer is expressly subject to and conditioned on your  assent to these terms and conditions. No other terms or conditions will apply. All sales are final. All  sales are non-refundable. The SITE may without liability cancel any accepted order before  delivery of the product via fax, email or mail, if our credit department does not approve your credit  or if there are other problems with your payment. All product reports shall only be used in the  United States, unless User receives prior written approval by SITE. 

1. Prices 

Prices for the SITE’s goods and services are prominently displayed on the SITE prior to your  purchase. All prices posted on this SITE are subject to change without notice. Prices prevailing at  time of order apply. Posted prices do not include filing fees, costs, postage, tax, shipping and other  charges related to the title petition. SITE reserves the right to contract with a third party to process  all payments. Such third party may impose additional terms and conditions governing payment  processing. Your card issuer agreement may contain additional terms with respect to your rights  and liabilities as a card holder. 

1. Payment 

All payments must be received by us prior to emailing, faxing, and/or shipping your order. We  accept payment by the following credit cards: Visa, MasterCard, American Express, Discover. All  payments must be in United States dollars. 

1. Billing Errors 

If you believe that you have been erroneously billed, please notify us immediately of such error.  If we do not hear from you within thirty (30) days after such billing error first appears on any  account statement, such fee will be deemed acceptable by you for all purposes, including resolution  of inquiries made by your credit card issuer. You release us from all liabilities and claims of loss  resulting from any error or discrepancy that is not reported to us within thirty (30) days of its  publication. 

Disclaimer 

SITE is not an attorney or law firm, but rather a secretarial service, providing forms and scrivener  services as it relates to motor vehicle titles. User understands that the outcome of a court petition to order title is in the full discretion of a tribunal over which Company has no control. Company  does not evaluate the matters for which its services are used by User and therefore makes no  promises as to the outcome of any such matter.  

You further understand that the SITE cannot and does not guarantee or warrant that files available  for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that  may manifest contaminating or destructive properties. You are responsible for implementing  sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data  input and output, and for maintaining a means external to this SITE for the reconstruction of any  lost data. SITE does not assume any responsibility or risk for your use of the Internet. 

YOU EXPRESSLY AGREE THAT USE OF THE SITE OR ANY OF THE MATERIALS  CONTAINED THEREIN IS AT YOUR OWN AND SOLE RISK. THE SITE AND ALL  MATERIALS CONTAINED THEREIN ARE PROVIDED “AS IS” WITHOUT WARRANTY  OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO,  ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR  PURPOSE, TITLE, OR NON-INFRINGEMENT. SITE MAKES NO REPRESENTATIONS OR  WARRANTIES THAT THE SITE OR ANY MATERIALS CONTAINED THEREIN WILL BE  UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES SITE MAKE ANY  REPRESENTATIONS OR WARRANTIES AS TO THE QUALITY, SUITABILITY, TRUTH,  USEFULNESS, ACCURACY OR COMPLETENESS OF THE SITE OR ANY OF THE  PRODUCTS PURCHASED THEREIN. SITE MAKES NO WARRANTY REGARDING ANY  GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SITE OR ANY  TRANSACTION ENTERED INTO THROUGH THE SITE AND IS NOT RESPONSIBLE FOR  ANY USE OF CONFIDENTIAL OR PRIVATE INFORMATION BY SELLERS OR THIRD  PARTIES. SITE EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE PROPER  PERFORMANCE OF SITE’S SERVICES, SITE MAY CHANGE ANY OF THE  INFORMATION FOUND AT THIS SITE AT ANY TIME WITHOUT NOTICE, INCLUDING  THE TERMS OF SERVICE. YOU, AND NOT SITE, ASSUME THE ENTIRE COST OF ALL  NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR  DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. SITE MAKES NO  WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS  OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR  OMISSIONS IN SUCH CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE  EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS  MAY NOT APPLY TO YOU. 

Limitation of Liability 

IN NO EVENT SHALL SITE (OR ITS LICENSORS, AGENTS, SUPPLIERS, RESELLERS,  SERVICE PROVIDERS, OR ANY OTHER SUBSCRIBERS OR SUPPLIERS) BE LIABLE TO  YOU, OR ANY OTHER THIRD PARTY FOR ANY DIRECT, SPECIAL, INDIRECT,  INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES,  INCLUDING WITHOUT LIMITATION, DAMAGES INCLUDING LOSS OF REVENUE OR  INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, GOODWILL, OR SIMILAR  DAMAGES, WHICH MAY ARISE FROM ANY PERSON’S USE, MISUSE, OR INABILITY 

TO USE THE SITE OR ANY OF THE MATERIALS CONTAINED THEREIN, EVEN IF SITE  HAS BEEN ADVISED OF THE PROBABILITY OF SUCH DAMAGES. THIS IS FOR ANY  MATTER ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER SUCH  LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT OR OTHERWISE, EVEN  IF SITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT  WILL THE COLLECTIVE LIABILITY OF SITE AND ITS SUBSIDIARIES, AFFILIATES,  LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS,  OFFICERS, AND DIRECTORS TO ANY PARTY (REGARDLESS OF THE FORM OF  ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER  OF $100 OR THE AMOUNT YOU HAVE PAID TO SITE FOR THE APPLICABLE CONTENT  OR SERVICE OUT OF WHICH LIABILITY AROSE. 

Indemnity 

You agree to defend, indemnify, and hold harmless the Company, its officers, directors,  shareholders, employees, independent contractors, telecommunication providers, and agents, from  and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including  without limitation legal and accounting fees, for all damages directly, indirectly, and/or  consequentially resulting or allegedly resulting from your, or you under another person’s authority  including without limitation to governmental agencies, use, misuse, or inability to use the SITE or  any of the Materials contained therein, or your breach of any of these Terms and Conditions. You  agree that the Indemnified Parties will have no liability in connection with any such breach or  unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments,  awards, costs, expenses, and attorneys’ fees of the Indemnified Parties in connection therewith.  You will also indemnify and hold the Indemnified Parties harmless from and against any claims  brought by third parties arising out of your use of the SITE. We reserve the right to participate in  the defense of such claim at your expense, and to choose our own legal counsel, but are not  obligated to do so. 

Links and Linking 

Some websites that are linked to the SITE are owned and operated by third parties. Because the  SITE has no control over such websites and resources, you acknowledge and agree that SITE is  not responsible or liable for the availability of such external websites or resources, and does not  screen or endorse them, and is not responsible or liable for any content, advertising, services,  products, or other materials on or available from such websites or resources. You further  acknowledge and agree that SITE shall not be responsible or liable, directly or indirectly, for any  damage or loss caused or alleged to be caused by or in connection with use of or reliance on any  such third-party content, goods or services available on or through any such website or resource.  If you decide to access any such third party website, you do so entirely at your own risk and subject  to any terms and conditions and privacy policies posted therein. Users further acknowledge that  use of any website controlled, owned or operated by third parties is governed by the terms and  conditions of use for those websites, and not by this SITE’s Terms and Conditions or Privacy  Policy, which are incorporated by reference. The SITE expressly disclaims any liability for any  damages whatsoever incurred by any User in connection with the use of any website, the access to  which was found through this SITE. The SITE expressly disclaims any liability derived from the 

use and/or viewing of any links that may appear on this SITE. All Users do hereby agree to hold  the SITE harmless from any and all damages and liability that may result from the use of links that  may appear on the SITE. The SITE reserves the right to terminate any link or linking program at  anytime. 

Trademark Information 

Trademarks, service marks, and logos appearing in this SITE are the property of SITE or the party  that provided the trademarks, service marks, and logos to SITE. We aggressively defend our  intellectual property rights. Other manufacturers’ product and service names referenced herein  may be trademarks and service marks of their respective companies and are the exclusive property  of such respective owners, and may not be used publicly without the express written consent of  the owners and/or holders of such trademarks and service marks. The SITE’s marks, logos,  domains, and trademarks may not be used publicly except with express written permission from  SITE, and may not be used in any manner that is likely to cause confusion among consumers, or  in any manner that disparages or discredits SITE. SITE and any party that provided trademarks,  service marks, and logos to SITE, retain all rights with respect to any of their respective  trademarks, service marks, and logos appearing in this SITE. 

Copyright Information 

The Materials accessible from the SITE, and any other World Wide Web Site owned, operated,  licensed, or controlled by SITE, is the proprietary information and valuable intellectual property  of SITE or the party that provided the Materials to SITE, and SITE or the party that provided the  Materials to SITE retains all right, title, and interest in the Materials. Accordingly, the Materials  may not be copied, distributed, republished, modified, uploaded, posted, or transmitted in any way  without the prior written consent of SITE, except that you may print out a copy of the Materials  solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or  altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or  legend appearing on any of the Materials. Modification or use of the Content except as expressly  provided in these Terms and Conditions violates the SITE’s intellectual property rights. Neither  title nor intellectual property rights are transferred to you by access to the SITE. All Materials  included on the SITE, such as text, graphics, photographs, video and audio clips, button icons,  streaming data, images, downloadable materials, data compilations and software is the property of  the SITE or its content suppliers and is protected by United States and international copyright laws.  The compilation of all Materials on the SITE is the exclusive property of the SITE or its content  suppliers and protected by United States and international copyright laws, as well as other laws and regulations. 

Force Majeure 

SITE shall not be responsible for any failure to perform due to unforeseen circumstances or to  causes beyond our reasonable control, including but not limited to: acts of God, such as fire, flood,  earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts  of civil or military authority, or terrorism; fiber cuts; strikes, or shortages in transportation,  facilities, fuel, energy, labor or materials; failure of the telecommunications or information 

services infrastructure; hacking, SPAM, or any failure of a computer, server or software, including  Y2K errors or omissions, for so long as such event continues to delay the SITE’s performance. 

General Provisions 

1. Governing Law 

These Terms and Conditions and all matters arising out of or otherwise relating to these Terms  and Conditions shall be governed by the laws of the State of Florida, excluding its conflict of law  provisions. The parties agree that the United Nations Convention on Contracts for the International  Sale of Goods is specifically excluded from application to these Terms and Conditions. The parties  hereby submit to the personal jurisdiction of the state and federal courts of the State of Florida.  Exclusive venue for any litigation or arbitration permitted under this Agreement shall be with the  state and federal courts located in Palm Beach County, Florida. 

1. Rights to Injunctive Relief 

Both parties acknowledge that remedies at law may be inadequate to provide an aggrieved party  with full compensation in the event of the other party’s breach, and that an aggrieved party shall  therefore be entitled to seek injunctive relief in the event of any such breach, in addition to seeking  all other remedies available at law or in equity. 

1. Binding Arbitration 

If there is a dispute between the parties arising out of or otherwise relating to these Terms and  Conditions, the parties shall meet and negotiate in good faith to attempt to resolve the dispute. If  the parties are unable to resolve the dispute through direct negotiations, then, except as otherwise  provided herein, either party may submit the issue to binding arbitration in accordance with the  then-existing Commercial Arbitration Rules of the American Arbitration Association. Arbitral  Claims shall include, but are not limited to, contract and tort claims of all kinds, and all claims  based on any federal, state or local law, statute, or regulation, excepting only claims under  applicable worker’s compensation law, actions for injunctions, attachment, garnishment and other  equitable relief, or unemployment insurance claims. The arbitration shall be conducted in Palm  Beach County, Florida, and conducted by a single arbitrator, knowledgeable in Internet and e Commerce. The party bringing the action shall be responsible for paying all costs for arbitration,  including the arbitrator’s fees. Each party shall bear its own attorneys’ fees (except if the matter is  for the collection of a debt owed in which case the prevailing party shall be awarded its attorneys  fees, all arbitration costs and the arbitrator fees (if applicable), in addition to all other applicable  remedies). The arbitrator shall have no authority to award any punitive or exemplary damages;  certify a class action; add any parties; vary or ignore the provisions of these Terms and Conditions;  and shall be bound by governing and applicable law. The arbitrator shall render a written opinion  setting forth all material facts and the basis of his or her decision within thirty (30) days of the  conclusion of the arbitration proceeding. This Section shall not apply to any breach (or any  allegation which if true would constitute a breach) of any matter relating to intellectual property.  THE PARTIES HEREBY WAIVE ANY RIGHTS THEY MAY HAVE TO TRIAL BY JURY IN  REGARD TO ARBITRAL CLAIMS.

1. Assignment 

The rights and liabilities of the parties hereto will bind and inure to the benefit of their respective  assignees, successors, executors, and administrators, as the case may be. Neither these Terms and  Conditions nor any rights granted hereunder may be sold, leased, assigned or otherwise transferred,  in whole or in part by you. 

1. Severability 

If for any reason a court of competent jurisdiction or an arbitrator finds any provision of these  Terms and Conditions, or any portion thereof, to be unenforceable, that provision will be enforced  to the maximum extent permissible and the remainder of these Terms and Conditions will continue  in full force and effect. 

1. Attorney’s Fees 

In the event of any litigation arising out of this agreement, each party is responsible for their own  attorneys fees, legal fees, or court costs. 

1. No Waiver 

No waiver of SITE shall be deemed a waiver of any subsequent default of the same provision of  these Terms and Conditions. If any term, clause or provision hereof is held invalid or  unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or  operation of any other term, clause or provision and such invalid term, clause or provision shall be  deemed to be severed from these Terms and Conditions. 

1. Headings 

All headings are solely for the convenience of reference and shall not affect the meaning,  construction or effect of these Terms and Conditions. 

1. Complete Agreement 

These Terms and Conditions constitute the entire agreement between the parties with respect to  your access and use of the SITE and the SITE’s services, and supersedes and replaces all prior or  contemporaneous understandings or agreements, written or oral, regarding such subject matter. No  amendment to or modification of these Terms and Conditions will be binding unless in writing and  signed by a duly authorized representative of both parties. 

1. Modifications 

SITE reserves the right to change any of the provisions posted herein and you agree to review these  Terms and Conditions each time you visit the SITE. Your continued use of the SITE following the  SITE’s posting of any changes to these Terms and Conditions constitutes your acceptance of such 

changes. The SITE does not and will not assume any obligation to provide you with notice of any  change to these Terms and Conditions. Unless accepted by SITE in writing, these Terms and  Conditions may not be amended by you. 

COMPLAINTS – CALIFORNIA RESIDENTS 

The Complaint Assistance Unit of the Division of Consumer Services of the Department of  Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814, or  by telephone at 1-916-445-1254.

Much of the process is performed by Company but some action on behalf of the client may be necessary. Examples are but not limited to signing forms, VIN verification, inspections, bonding, and delivering completed documents to the DMV by mail or in person. All fees to government agencies and institution for taxes, applications, bonding, registration, license plates, insurance, are the responsibility of the customer.